Customer Orders

As well as ordering veg boxes and deliveries online , you can order in bulk with us from our wholesaler. If you order a whole case of your favourite products from our shelves we will give you at least a ten percent discount on our store price. We regret we can’t normally take orders for cases of chilled or frozen produce. Bulk orders can be placed in-store or over the phone.

We will always increase the discount as we are able to depending on volume. This usually starts about £100. We can usually accomodate whole buying groups as well , but have had to suspend this service temporarily in the current situation we are asking buying group members to just put their orders individually with us.

We respect the money our customers spend in-store. And as a community based business our aim is very much to make the best quality fresh food more affordable where we can. Our organic fruit and veg display offers more choice and better value than most box schemes. Our loose organic commodities offer better value than their prepackaged equivalent, and our kilo bags of commodities are popular with customers. Our refills for household cleaning products also save you at least 10 percent on the in-store equivalent price.

We price our Suma groceries at suma’s RRP. Some of our products are quite rightly in the treat or gift item range of the market, and when our prices are higher it is often because they reflect the real value of sustainable food production and the costs of fair wages , but making it possible for our customers to enjoy well sourced local organic food as part of their weekly shop is central to our approach. As a speciality greengrocers our organic fruit and veg is often better priced than the supermarkets for like for like produce.

We regret we can’t put things aside for customers to collect later in the day at present. Our weekly schedule has changed a little . We are have restructured our approach to deliveries and ordering, as well as our opening times, shop layout and working practice to address the current crisis. Updates are currently posted alongside information on our veg boxes.

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